Get Advice

Get Advice

How to get free, impartial and confidential advice
Advice in person Email Us Phone Us Self-help

If you need advice, information or guidance, Penicuik Citizens Advice Bureau is here for you. 

Call us on our Freephone advice line 0800 0327077 or to make an appointment .

If you contact us by e mail please allow 48 hours (not including weekends) to get back to you. 

Check if you can solve your issue on line and visit the Citizens Advice website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.

Struggling with the Cost of Living Crisis, Check Moneymap : Money map | Citizens Advice Scotland

It’s also easy to get in touch with us, in whichever way suits you best. For more complex issues, such as immigration, we recommend you make an appointment to come in and see us. Please note that we only offer drop-in services at our outreach locations. (see below)

Advice in person

For more complex issues or ongoing problems, you should visit us so we can discuss your situation in person. Face-to-face we’ll have the time to talk about everything that’s going on and offer you the best advice.

Phone us

Give us a call to get advice on any issues or problems you’re facing, or to arrange an appointment at the bureau.

We can help with relatively simple issues over the phone, particularly if you’re looking for a quick answer to something straight-forward.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you as soon as possible. Please note that we cannot give individual advice over email..

Self-help

Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.

Useful files

  • Details of our main office opening hours and outreach clinics across Midlothian Penicuik CAB Outreach Clinics.pdf
    130.79 KB
    Details of our main office opening hours and outreach clinics across Midlothian