Dealing with health problems or the illness of a loved one can be challenging at the best of times. But what happens when you need extra support and information? We can offer free, impartial and confidential advice on a range of healthcare issues to solve any issues quickly and effectively.

Taking care of your healthcare

Access our advice service, whether you need more information about a specific type of healthcare or you’ve had problems receiving treatment and want to file a complaint. We can use our extensive skills and experience to give you guidance on the best way to get the result you want. We can offer you information on:

  • What healthcare you’re entitled to
  • What your NHS patient rights are
  • How to make a complaint
  • Getting help with healthcare costs
  • Seeking private healthcare
  • Receiving medical or dental treatment abroad

Whatever healthcare issues you’re dealing with, we’re here to support you. If you have a question about healthcare or need to resolve an issue, contact Penicuik Citizens Advice Bureau today.

If you want to raise concerns about your NHS treatment or have comments or feedback that could benefit others with their NHS treatment, we have a specific Patients Advice & Support Service to provide support and advice.